 Wise Source Web Hosting
POLICY AND SERVICE
GUIDELINES
Wise Source Web Hosting provides web hosting to many clients, and
we have a responsibility to protect each client and to provide the
best services available. The following guidelines were designed to
ensure these obligations are met. FURTHERMORE, these Policies,
Guidelines, and Disclaimer are intended for all domains residing
on Wise Source Web Hosting servers. Resellers are responsible for
any account that they resell on our servers as well!!
Content:
All services provided by Wise Source Web Hosting may be used for
lawful purposes only. Transmission, storage, or presentation of
any information, data or material in violation of any United
States Federal, State or City law is prohibited. This includes,
but is not limited to: copyrighted material, material we judge to
be threatening or obscene, or material protected by trade secret
and other statute. The subscriber agrees to indemnify and hold
harmless Wise Source Web Hosting from any claims resulting from
the use of the service which damages the subscriber or any other
party.
Pornography and sex-related
merchandising is prohibited on all Wise Source Web Hosting
servers. This includes sites that may infer sexual content, or
links to adult content elsewhere. Wise Source Web Hosting will be
the sole arbiter in determining violations of this provision.
Also prohibited are sites that
promote any illegal activity or present content that may be
damaging to Wise Source Web Hosting servers or any other server on
the internet. Links to such materials are also prohibited.
Examples of unacceptable
content or links:
- Pirated software
- Hacker programs or archives
- Warez sites
- Any Site that consumes more
than 20% of system resources
Following are a list of sites that
will often require more than 10% of our systems resources:
Multiple domains residing at a single IP address, domains with
archives or galleries, (i.e. .gif, .jpg, .exe, .zip, .tar, etc.),
and domain accounts offering download files.
This is not to mean that your web
site can not contain such files, however if at any time they
consume 10% or more of our systems resources you will be contacted
to resolve the problem.
Wise Source Web Hosting will be
the sole arbiter as to what constitutes a violation of this
provision.
Traffic Usage
All account plans come with a predetermined amount of traffic
allowance. We monitor all accounts and bill $5.00 for each gig of
traffic exceeded. This amount is not prorated, this meaning that 1
mb - 1 gig will be treated and billed as the same. The following
traffic counts against your allowances. http (web) in and out, POP
(email .. in and out), SMTP (not yet) FTP (in and out) also.
Commercial
Advertising - Email:
Spamming, or the sending of unsolicited email, from an Wise Source
Web Hosting server or using an email address or domain that is
maintained on an Wise Source Web Hosting machine as reference is
STRICTLY prohibited. Wise Source Web Hosting will be the sole
arbiter as to what constitutes a violation of this provision.
Chat Rooms
We do not allow clients to install their own chat rooms. These
tend to be a large drain on system resources and we cannot allow
it as an account option.
Background Running
Programs
We may allow programs to run continually in the background. These
are considered on a case-by-case basis and an extra charge will be
incurred based on system resources used and operational
maintenance needed.
IRC
We currently do not allow IRC or IRC bots to be operated on our
servers.
Server Abuse:
Any attempt to undermine or cause harm to a server, or customer,
of Wise Source Web Hosting is strictly prohibited.
Refusal of
Service:
We reserve the right to refuse, cancel, or suspend service at our
sole discretion.
All Sub-Networks, distributive
hosting sites and dedicated servers of Wise Source Web Hosting
must adhere to the above policies.
Account
Deactivations:
Any account deactivated due to non-payment will be deactivated and
we require a reactivation fee of $50.00 to be paid prior to
reactivating the account.
30 Day Money Back
Guarantee/Refunds:
Regular Hosting Clients - Should
you become unsatisfied with our services within the first 30 days
of your account activation, Wise Source Web Hosting will refund
your hosting fee.
Cancellation
Refunds:
We DO NOT refund partial monthly fees to accounts canceling after
their 30 day initial account activation period. Therefore only
prepaid full monthly fees existing on account will be refunded.
**Please note: Domain Name
Registration fees WILL NOT be refunded.**
REFUSAL OF
SERVICE:
We reserve the right to refuse, cancel, or suspend service at our
sole discretion.
LIMITATION OF
LIABILITY:
Wise Source Web Hosting shall not be responsible for any claimed
damages, including incidental and consequential damages, which may
arise from Wise Source Web Hosting servers going off-line or being
unavailable for any reason whatsoever. Furthermore, Wise Source
Web Hosting shall not be responsible for any claimed damages,
including incidental or consequential damages, resulting from the
corruption or deletion of any web site content or other stored
data from one of Wise Source Web Hosting servers. All damages
shall be limited to the immediate termination of service. In NO
way shall damages be assessed to the total amount of hosting fees
paid for service.
Please report
violation complaints here:
abuse@wisesource.com
All complaints will be investigated promptly.
Failure to follow any term or condition will be grounds for
immediate
account deactivation.
DISCLAIMER:
Wise Source Web Hosting cannot be held liable for system downtime,
crashes, or data loss. We cannot be held liable for any predicted
estimate of profits in which a client would have gained if their
site was functioning. Certain services provided by Wise Source Web
Hosting are resold. Thus, certain equipment, routing, software,
and programming used by Wise Source Web Hosting are not directly
owned or written by Wise Source Web Hosting. Moreover, Wise Source
Web Hosting holds no responsibility for the use of our clients
accounts. If any terms or conditions are failed to be followed,
the account in question will be automatically deactivated. We
reserve the right to remove any account without advanced notice
for any reason without restitution as Wise Source Web Hosting sees
fit.
ACCOUNT
ACTIVATION:
By activating your account with Wise Source Web Hosting, you agree
to the above policies and disclaimer. Upon requesting an account
activation, you are required to accept these policies, guidelines,
and disclaimer and a copy of your acceptance is forwarded along
with your activation request to be maintained within your account
information.
NOTICE:
If you sign up for an account and do not follow our
terms. No refunds will be given. We will however let you know by
email or phone before any action is taken and you will have a
chance to solve the matter.
FURTHERMORE, Wise Source Web
Hosting retains the right to change any or all of the above
Policies, Guidelines, and Disclaimer without notification. We also
retain the right to increase any pricing, and make changes to our
account plans without notification. We will however do our very
best to keep prices at or below current rates to remain
competitive and we will also maintain a current term of service
and acceptable usage policy published here on our main site.
NOTICE:
If your account is found to contain illegal activity, Illegal MP3
Files, Pirated software, hacker programs, Warez programs, or any
other illegal files, your account will be terminated immediately
without notice and a $50.00 Cancellation fee will apply. ** Also
the proper (and your local) authorities will be notified of your
actions. |
